The WAgent user guide
Everything happens in one WhatsApp or Telegram chat — no logins, no dashboards, no software to learn. This guide walks you through the whole journey, from first message to a live website you can update anytime.
1 · Getting started
Message us on WhatsApp or Telegram (buttons at wagentapp.com) and just say what you need:
Hi, I need a website for my nasi lemak stall in Bedok
Alice — our front-of-house assistant — takes it from there. She'll ask about your business a few questions at a time: which pages you want, your opening hours, contact details, photos, your logo. Answer naturally, in any language; send photos straight from your camera roll.
- Welcome credit: verify your email with a 6-digit code and S$3 starting credit is added to your account.
- No photos yet? Our guide to creating website images with ChatGPT takes 10 minutes — and any logo you send gets its background removed free.
- Inspiration: seen a website you love? Send Alice the link — we screenshot and study it for your design.
2 · Meet the team
3 · Your first draft
Once Alice has enough, she proposes a plan — pages, content, style. Say yes and the build starts immediately. 20–40 minutes later you get a preview link:
- The preview carries a DRAFT watermark — it disappears completely once you approve and pay.
- Open it on your phone — that's how most of your visitors will see it.
- Ask progress? anytime — Alice reports the real stage and an honest time estimate.
4 · Making changes
Tell Alice what to change, in plain words:
Make the heading bigger, swap the hero photo for the one I just sent, and add our delivery hours
- Batch your requests — each round takes a few minutes, so Alice collects everything before starting one round.
- Send a screenshot of the bit you mean — we read it and find the exact spot.
- Want it generally nicer without specifics? Say make it more professional — the design director reviews the whole site.
- Revise as many times as you need — you only pay when you're happy.
5 · Editing the site yourself
For small tweaks you don't even need to ask. Open your site with the Edit button visible (Alice sends the right link — it ends in ?preview=true), then:
- Tap ✏️ Edit in the bottom ribbon.
- A 6-digit code arrives in your chat — enter it to unlock edit mode. (Only you receive codes, so the link is safe even if someone else opens it.)
- Tap any text to retype it, any photo to replace it (we optimize it automatically), any link to change it. Try different colour Looks and text sizes, and fine-tune widths and spacing in the side panel.
- Press Save & publish — your changes go live in about a minute. Exit edit mode anytime.
6 · Approving & paying
Happy with the draft? Tell Alice. You'll get a secure Stripe payment link:
- S$50 flat (charged in your currency) — includes the full design and build, your first year of hosting, SSL/https and 1 GB storage.
- Hosting renews at S$50/year from year two — cancel anytime.
- Need a formal PDF invoice? Ask in the chat — it's generated and emailed instantly, and we remember your billing details for next time.
7 · Going live & your domain
The moment payment clears, your site deploys — watermark gone, live on a clean address like yourbusiness.wagentapp.com.
- Own a domain? Connecting it is free, https included — see the domain guide or just tell Alice connect my domain mybusiness.com.
- Starting on the free address is fine — you can connect a domain anytime later.
- Nicer address: upgrade the auto-generated address to a friendly one — like
ahhua.wagentsite.com— for S$5 one-time; the old address redirects forever. Just ask Alice. - Your site is built for Google and AI assistants from day one: structured data, fast static pages, and content ChatGPT/Gemini can cite.
8 · After launch
- Updates anytime: message Alice — new prices, new photos, new opening hours go live in minutes. Small edits you can also do yourself with the Edit button.
- Forms & enquiries: if your site has a contact or booking form, every submission lands in your chat instantly, free. Ask Bob things like how many enquiries this week?
- Graphics: need a promo image for Instagram or a poster? Ask for Gary — background removal, cropping and designed text-graphics are free; AI photo enhancement and generation cost a small flat fee per image. (Making your own images? See the ChatGPT image guide.)
- Email newsletters (beta): collect subscribers on your site and let Bob write and send campaigns for you — pick from six ready-made looks.
- Refer a friend: you both get S$5 credit when their site goes live — ask Alice for your referral code; your friend just mentions it in the chat.
- Leave a review: after launch, a star rating + one-line review earns credit and a listing in our customer directory — whose backlink helps your Google ranking.
9 · Credit, prices & invoices
Ongoing work draws from a small prepaid credit balance, metered transparently — most chat and edits cost cents.
- Check anytime: what's my balance? — Alice shows your balance and the exact rates.
- Top up from S$5 to S$100 via a secure Stripe link, in your currency.
- Every payment gets a receipt in chat; formal PDF invoices on request.
- No subscriptions, no lock-in — your content is always yours.